Help Center

FAQ's

My Account

I've placed an order, but when I try to sign into my account, it says my email is invalid?

I would like to change my subscription color preference, how do I do that?

The Club

Why are club products less expensive than buying them in the boutique? Are they the same?

When will I be billed?

I just signed up - When will I receive my order?

Can I skip a month?

Can I cancel my membership?

I don't have pierced ears, can I request no earrings?

Shipping

Where do you ship to?

Where do you ship from?

How much does shipping cost?

What shipping service do you use?

Will I need to be home/sign for my delivery?

How long does delivery take?

Do you ship to Alaska, Hawaii?

Returns

What's your return policy?

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